Supporting, guiding, and connecting the community and individuals in times of crisis.

1st Responder Therapeutic Support Team

Routt County Crisis Support and its Peer Support program has a relationship with many amazing mental health providers in our community.

Thanks to private donations and financial support from the City of Steamboat Springs and Routt County, members of the Routt County Emergency Services and their immediate local family members are able to receive clinical therapy to provide mental health assistance for up to five sessions AT NO COST TO THE 1st RESPONDER.

This is an opportunity to work with a vetted clinician who uses a trauma-informed approach, located in Routt County, with no 800 number to call or EAP to go through.

Through the Routt County Peer Support Program, you can access any of these therapists. For information or to contact a team member, please reach out by logging onto the Peer Support Team Portal on this website or email the Routt County Peer Support Team Coordinator at

You can do this anonymously.

1st Responder Therapeutic Support Team

Jennifer Zuccone, MSW, CCHT

Jennifer Zuccone is a registered psychotherapist. She is a graduate of the clinical hypnotherapy program and a graduate of the life coaching program at the Southwest Institute of Healing Arts. She is certified as a Transpersonal Hypnotherapist by the National Association of Transpersonal Hypnotherapists and is certified as a clinical hypnotherapist through the American Council of Hypnotist Examiners (ACHE) as well as the International Medical/Dental Hypnotherapy Association (IMDHA). In addition to her training at the Southwest Institute of Healing Arts, Jennifer draws upon her undergraduate degree in psychology, her master’s degree in social work and her own personal life experiences to guide and empower clients to source the infinite healing possibilities within themselves. Therapeutically, Jennifer incorporates a holistic approach, integrating techniques that guide towards healing within the physical, the mental, the emotional and the spiritual aspects of the whole self. Hypnosis is an effective tool to facilitate holistic healing from trauma and grief, as it employs our naturally abilities to heal from within by bypassing our conscious mind and accessing the infinite healing opportunities available to each of us within our subconscious minds. Firsthand, Jennifer has experience understanding the complexities of first responders as she is the daughter of a retired Phoenix firefighter captain and the sister of a Phoenix police sergeant. With this knowledge, she is also able to understand the ripple effect impacting not only first responders but the dynamics that them within their families and relationships.

Eddie Konold MA, LPC, CAC II

I specialize in working with couples in committed relationships and individuals working with relationship issues ranging from premarital counseling, deciding to commit or not, getting divorced, but mostly making marriages happy and fulfilling. Love is complicated, and loving well is even harder.

I use Relational Life Therapy, Emotion-Focused Therapy and my own unique theory to help couples find their way back to feeling loved and cherished by each other. I apply multiple techniques custom to each client for lasting results based on a foundation of communication, self-confidence, personal efficacy, and emotional well-being. I also work with individuals and families looking to be happy and fulfilled in areas beyond relationship.​ ​

Ages: Young adults, adults, couples and families.

Specialty Areas: EMDR, men’s issues, couples counseling, relationship issues, substance use, self confidence/self-esteem ​

Sara Ross, LCSW, LLC

Sara has worked at the community mental health center (MindSprings) in a variety of roles including Emergency Services Coordinator, Intensive Family Therapist, and In-School Therapist. She has been honored to work in all the schools in Steamboat Springs, SoRoCo, Hayden, and the Yampa Valley School, with children and families.

Currently, Sara has a private practice working with individuals and families,. She also works as the counselor for the Cancer Program at UCHealthYampa Valley Medical Center.

Passionate about expanding her clinical knowledge and experience, Sara has gained advanced training in trauma & neurobiology, cognitive behavioral therapy, dialectical behavioral therapy, motivational interviewing, brief therapy, attachment theory, crisis, grief and loss work, oncology, Internal Family Systems and Gottman’s philosophy of couples therapy. She is also trained in EMDR. This affords her a broad range of skills to pull from when working with people.

Ages Worked With: Adolescents, young adults, parents and families

Specialty Areas: Adolescent & Child Concerns, Family Conflict & Dynamics, Anxiety, Depression, Adjustment to Illness or Life Change, Trauma & Recovery, Personal Improvement.

Marchele McCarthy, Licensed Professional Counselor, MA, LPC

At various times in our lives we all experience stress, anxiety, sadness, anger, conflict, guilt and other painful emotions in our personal and professional relationships. It is possible to make meaning from these experiences by using them as opportunities for growth, insight, and greater self-awareness. I offer individual, couple and group therapy to people experiencing depression, anxiety, relationship issues, a life transition, loss, career issues, stress, recovery from trauma and more.

I am a Licensed Professional Counselor with over 10 years experience and have helped clients with a wide range of issues such as anxiety, depression, trauma, stress, relationships, career, grief and more. My therapeutic approach includes EMDR, CBT, mindfulness, psycho-dynamic, Emotion-Focused Therapy and Internal Family Systems.

Therapy can help you heal from past experiences, develop new skills, accept unwanted life events and grow in new directions. I offer hands-on techniques to help you work with difficult emotions, habitual patterns, and painful experiences. Through cultivating awareness, I can guide you towards a more joyful and fulfilling life.

Will Bishop, Therapist, LPC, LMFT, AAMFT Approved Supervisor

Welcome, I offer Individual Counseling, Couples Counseling, Family Therapy, Clinical Supervision, and course instruction in Steamboat Springs, Colorado (online options available). I am a Licensed Marriage and Family Therapist, a Licensed Professional Counselor, and an AAMFT Approved Supervisor.

I create a place where realness is celebrated, where relationships grow deep and honest, where laughter and tears are supported, and where meaning is narrated into a congruent life story.

My greatest strength rests in my my ability to offer a kind and accepting space filled with meaningful and motivating experiences that will drive you towards living a more fulfilling life.

Matt Larock, LSW, CACII

Matt is both a licensed clinical therapist and a licensed addiction counselor. He is also a level II Somatic Experience trauma practitioner. Matt works with clients of all ages. He’s worked with children in elementary schools, with teens, parents and adults in both community mental health centers and in his private practice. Matt also works with adolescents and young adults in a wilderness treatment center. Matt understands firsthand the effects of carrying stress and trauma in our bodies. While traditional therapy is necessary for moving forward, Matt’s nontraditional approach in helping clients understand how to undo the effects of trauma on the nervous system can be the missing link to maladaptive coping strategies. By combining both of these talk and somatic practices, Matt is able to assist those in overcoming obstacles that get in the way of resilience. Matt’s approach is comfortable, humorous, effective and puts even the most reluctant clients at ease. And when a client can go from armoring up to opening up, healthy changes and choices can finally take root for the long term.

Colleen Clark-Lay, LCSW

Counseling is a big decision that requires courage, time, and energy. I have been an counselor since 2000, and I have practiced in various settings providing individual, couples, and group counseling. My unique approach to individual counseling is to treat the whole person. A healthy self is made up of emotional, physical, and spiritual (not

necessarily) components. All of which need nurturing to feel happy and fulfilled. I can assist you in finding just the right balance for your life.

My approach to couples counseling is to treat each of the three components of the relationship. There are three parties in the relationship. The you, the partner, and the relationship. In that process, my role

is to be on the side of the relationship. During that journey, I will teach each partner to speak in language the other can understand. Resulting in your ability to hear each other and grow together.

Angela Melzer, LCSW, OT, SEP

Angela currently practices using Neuroscience education, Mindfulness and Somatic Experiencing with her clients. She believes the body must heal as a whole and not just through thinking processes. The body must heal not only from the head down, or otherwise known as top-down, but also from the body up, or Bottom-up processing.

Heidi Berend, LPC, MA

Heidi specializes in building healthy relationships with your partner, children and family members. In life we develop negative coping skills in our family of origin that protect us in our youth but do not support us in forming healthy relationships in our present and future. I believe we can break these negative cycles through a combination of healing our past, increased awareness of our negative patterns and gaining tools to change these behaviors. I specifically work with adult children of alcoholics & addicts and family members currently faced with these challenges.

Natalie Gavic, Marriage & Family Therapist, MS, LMFT

Natalie offers a place to learn and develop tools and techniques that are research based. Also, as a relationship oriented therapist, I often help with healthy communication and closer relationships with couples and families. Specialties include anxiety, depression, trauma, relationship issues, and grief and loss.

I offer years of experience working with all different ages. Methods I use include EMDR, DBT, CBT, and art therapy. Along with these therapy modalities, I also use Neurofeedback which is backed in Neuroscience. Neurofeedback helps to reduce symptoms and optimizes your brain functioning.

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